Contact Us

Get in touch with YCUA for all water service and wastewater issues during our regular business hours, weekdays from 8:00 a.m. - 4:00 p.m., and we'll get back to you as soon as possible.  In the case of an emergency, please use the emergency contact information below. 

YCUA's Main Phone Number: 734.484.4600

For all other City of Ypsilanti issues: 734-483-1100

For all other Ypsilanti Township issues: 734-544-4000

Customer Service  I  Sewer Emergencies/Water Main Breaks  I  Director's Office  I  Human Resources  I  Engineering  I  Wastewater Operations 

Map to YCUA

Contractors  I  Email YCUA

Customer Service
For general information about YCUA including start / stop service, billing questions, and water pressure concerns. Please call or email and we will get back to you with a timely response.

M-F   I   8:00 a.m. - 4:00 p.m.
734.484.4600, press "0"
custserv@ycua.org

  

Sewer Emergencies / Water Main Breaks
After hours and weekend emergencies.

24 / 7
734.544.7316

  

Director's Office
For general information on YCUA's mission and its implementation including program management and strategic planning. at YCUA and the administration of employee benefits.

M-F   I   8:00 a.m. - 4:00 p.m.
734.484.4600, press "107"
director@ycua.org

  

Human Resources
For general information about employment at YCUA and the administration of employee benefits.

M-F   I   8:00 a.m. - 4:00 p.m.
734.484.4600, press "253"
jobs@ycua.org

  

Engineering
For project planning, engineering design supervision, and construction supervision for YCUA-funded projects including review of engineering plans for water supply and wastewater treatment.

M-F   I   8:00 a.m. - 4:00 p.m.
734.484.4600, press "220"

  

Wastewater Operations
For general information on YCUA's wastewater treatment plant including wastewater odor control, industrial pretreatment program (IPP) and tour requests. 

M-F   I   8:00 a.m. - 4:00 p.m.
general/ tour requests: 734.484.4600, press "121"
odor control: 734.484.4600, press "121"
IPP:  734.484.4600, press "123"

  


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E-MAIL ADDRESSES:

Before You Dig - Miss Dig staking@ycua.org
Customer Service custserv@ycua.org
Director's Office director@ycua.org
Employment Applications jobs@ycua.org
Technical/Website Related Questions webmaster@ycua.org

Contractors: YCUA utilizes BidNet Direct for all open and closed solicitations, for additional information please visit BidNet Direct.