Service Outage


Report a Problem:  To report a possible water main break, service leak or sewer overflow, please call our office at (734) 484-4600 during regular business hours or (734) 544-7316 on nights, weekends, or holidays. A qualified technician will be dispatched to investigate and assess the problem.

Business hours are Monday, Tuesday, Wednesday, Thursday and Friday, between the hours of 8:00 a.m. - 4:00 p.m.

To report a nuisance odor, call 734-544-7137.

The Ypsilanti Community Utilities Authority uses the Everbridge Notification System to communicate with our communities. Stay up-to-date on happenings in your neighborhood through email and text messages sent by the YCUA and other government officials. Everbridge is a secure communication service that allows local, county, and state law enforcement agencies to connect with local residents over cell phone, email, and internet. Visit www.washtenaw.org/alerts to sign up!

Frequently asked questions regarding water and sewer service emergencies. 

Service Center