Service Outage

Report a Problem: 
To report a possible water main break, service leak or sewer overflow, please call our office at (734) 484-4600 during regular business hours or (734) 544-7316 on nights, weekends, or holidays. A qualified technician will be dispatched to investigate and assess the problem.

Business hours are Monday, Tuesday, Wednesday, Thursday and Friday, between the hours of 8:00 a.m. - 4:00 p.m.

To report a nuisance odor, call 734-544-7137.

The Ypsilanti Community Utilities Authority uses the Everbridge Notification System to communicate with our communities. Stay up-to-date on happenings in your neighborhood through email and text messages sent by the YCUA and other government officials. Everbridge is a secure communication service that allows local, county, and state law enforcement agencies to connect with local residents over cell phone, email, and internet. Visit to sign up!

Frequently asked questions regarding water and sewer service emergencies

Service Center